Exploring Microsoft Dynamics 365 Business Central: Features and Benefits (2024)

Choosing the Enterprise Resource Planning (ERP) system is crucial for staying efficient and competitive in the world of modern business. A comprehensive solution designed to enhance decision-making, streamline operations, and drive growth is Microsoft Dynamics 365 Business Central.

In this blog, we delve into the standout features and benefits of Dynamics 365 Business Central. Let’s first begin by understanding Dynamics 365 Business Central.

What is Microsoft Dynamics 365 Business Central?

Upgrade your ERP system or accounting software to Dynamics 365 Business Central for a robust business management solution. This system allows you to effortlessly manage business operations, sales, finances, and customer support.

Bringing the Power of Dynamics NAV to the Microsoft Cloud

While Dynamics NAV offers numerous benefits, today’s business environment demands automated, cloud-based solutions. This shift has led many companies to adopt cloud-based ERPs like Dynamics 365 Business Central.

Primary Features of Dynamics 365 Business Central

Since its launch, Business Central has helped organisations boost customer satisfaction, streamline operations, and seize growth opportunities. Below are some of its main characteristics:

  • Cloud Security – Microsoft leads in cybersecurity, and its Azure platform ensures top-notch security for your data and crucial information.
  • Breaking Down Data Silos – Business Central unifies every aspect of your business by transforming complex data into comprehensible insights. It integrates seamlessly with familiar applications like Word, Excel, and Outlook to automate tasks and workflows, eliminate data silos, and enhance productivity.
  • Actionable Insights – In today’s competitive market, precise data and insightful analysis are crucial. By utilising Business Central’s 360-degree view of your operations, you can gain a competitive edge and make informed decisions.
  • Designed to Evolve – Businesses can quickly start with Business Central and easily adapt to evolving environments. It’s a flexible solution that grows with your needs.
  • Cost-Effective – As a SaaS ERP solution, Business Central follows a pay-as-you-go model, making it more affordable and offering more ERP functionality than traditional on-premises applications. Click here to learn more about pricing and implementation costs or contact us for more details.

Recent Key Changes in Dynamics 365 Business Central

  • “Tell Me” Feature – This evolved search feature lets users find pages or reports quickly and with fewer clicks, enhancing overall usability.
  • Seamless Integrations – Integrating with intelligent platforms like Power Apps, Power BI, Power Automate, and leveraging AI/ML technologies, Business Central delivers actionable insights for efficient global operations. Additional Dynamics 365 apps can be integrated for extra functionality.
  • Refreshed User Experience – The updated user interface maximises screen space and simplifies navigation, helping users accelerate their productivity.
  • Flexible Deployment – Business Central can be deployed on-premises, in the cloud, or in a hybrid setup, allowing you to manage operations from anywhere, anytime.
  • Advanced Filtering – A new filtering pane allows for the application of multiple predefined or custom filters to lists, improving data management as you navigate between pages.
  • Copy & Paste Rows – This feature increases efficiency by allowing users to copy and paste rows within similar lists in the application.
  • Customisable Permission Sets – Business Central offers customisable permission sets, allowing you to adjust access based on changing business needs.

Enhanced Experience with Embedded Power BI

Business Central’s seamless integration with Power BI enables users to share information promptly, customise reports, and manage data without leaving the app.

  • Customisation via Extensions To fully meet business needs, Business Central supports third-party customisations and extensions, providing enhanced features for business continuity, even in challenging times.
    For more information on how BIZ-LYNX Technology can help implement Microsoft Dynamics 365 Business Central in your organisation, contact us today.
  • Copilot in Business Central Integrating with intelligent platforms like Power Apps, Power BI, Power Automate, and leveraging AI/ML technologies, Business Central delivers actionable insights for efficient global operations. Additional Dynamics 365 apps can be integrated for extra functionality.

    The new Copilot assistance in Dynamics 365 Business Central introduces a suite of AI-powered features that significantly enhance business efficiency and productivity.

    Here’s an optimised overview of how this innovative tool benefits businesses:

    • Interactive AI Assistance

    Revolutionise tasks across sales, service, marketing, and supply chain management with AI-powered assistance.

    • Real-Time Insights

    Provides real-time insights and suggests actions for quick, informed decision-making.

    • Task Automation

    Automates repetitive tasks, freeing up time for strategic and creative work, boosting productivity.

    • Enhanced Sales and Customer Service

    Drafts emails, suggests content, and summarises meetings, improving communication and streamlining sales processes.

    • Natural Language Processing

    Enables intuitive, human-like interaction with the system, making it user-friendly for all levels.

    • Unlocks Creativity

    Frees employees from routine tasks, allowing them to focus on innovation and high-value work.

    • AI-Generated Content

    Generates product descriptions and marketing text, ensuring consistent, high-quality content.

    • E-commerce Integration

    Easily tailors and publishes AI-generated content to platforms like Shopify for seamless online sales.

    • Reduces Clerical Work

    Minimises clerical workload, allowing sales professionals to focus on customer engagement and closing deals.

    • Improves Customer Care

    Assists customer service agents by drafting responses and providing relevant information, enhancing customer experience.

Implementing Dynamics 365 Business Central in Business

Implementing Dynamics 365 Business Central in your business is straightforward. This is how you can begin:

Step 1: Contact a Dynamics 365 Service Provider

Reach out to a trusted service provider like BIZ-LYNX Technology. You can contact them directly or schedule a meeting to discuss your needs.

Step 2: Needs Assessment

To choose the appropriate installation strategy, the service provider will evaluate your present ERP system, business processes, and unique requirements. This may involve customising Business Central to fit your unique business processes.

Step 3: Implementation

Based on the assessment, the service provider will implement Business Central, ensuring a smooth transition and minimal disruption to your operations.

For expert guidance and seamless implementation of Dynamics 365 Business Central, contact BIZ-LYNX Technology today.

Happy Reading!

Exploring Microsoft Dynamics 365 Business Central: Features and Benefits (2024)

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